Refund & Return Policy
Tritone Music Labs
Last Updated: [March 10 2025]
At Tritone Music Labs, we are committed to providing high-quality online music production courses. Since our products are digital and instantly accessible upon purchase, we have a strict refund policy outlined below.
1. Refund Eligibility
Due to the nature of digital content, we do not offer refunds once a course has been accessed. However, refunds may be considered under the following circumstances:
You were charged incorrectly due to a billing error.
You purchased the same course multiple times by mistake.
You experience significant technical issues preventing access, which cannot be resolved by our support team.
All refund requests must be submitted within 7 days of purchase.
2. Non-Refundable Situations
We do not provide refunds in the following cases:
Change of mind after purchasing.
Partial use of a course.
Failure to meet personal expectations unless the course content is significantly different from the description.
Inability to complete the course due to personal reasons.
3. Refund Request Process
To request a refund, please follow these steps:
Email [support@tritonemusiclabs.com] with your order details, including the course name and reason for your refund request.
Our support team will review your request and respond within 5 business days.
If approved, refunds will be processed within 7-10 business days and issued to the original payment method.
4. Course Exchanges
In some cases, we may offer a course exchange instead of a refund if you accidentally purchased the wrong course. Requests for exchanges should be sent to [tritonemusiclabs@gmail.com] within 7 days of purchase.
5. Contact Us
If you have any questions about our Refund & Return Policy, please reach out to us at [tritonemusiclabs@gmail.com].
Thank you for choosing Tritone Music Labs!
